Personal shopper Gwen's new client, Charlie, is a workaholic single father. Charlie likes things very simple; black suits, basic ties and thinks a mug is a perfect Christmas gift. When Gwen meets his 7-year old son Owen, she is sad to see how little time Charlie is spending with him. She makes it her Christmas mission to get Charlie into the holiday spirit and appreciate the family he has. As Christmas nears, will Gwen be able to win over Charlie with her personal touch and help him re-discover what's important at Christmas?